 |
| Article ID: KBA-01040 |
| Last Review: N/A |
| Revisions: 1.1 |
 Download PDF |
|
 |
Purpose & Scope:
This feature will allow you to run PeerSync automatically and independent of the Log-On User.
Procedure:
Preparation: Complete PeerSync Profile settings.
1. Select Install as an NT Service in the Startup
Options Screen (make sure your left
menu tree is set to Advanced not Basic).
2. The following window will open.
3. Click on the Show Services button which will
open the Services Window.
4. Select 'PeerSync Professional Series Software.'
(see next page for Screenshot)
5. Right Click and choose Properties.
6. Click on the Log-On Tab. By default, the service is installed
with the 'Local System account.'
Therefore, it is recommended to use the 'Log
On as:' option*.
Caution: *If any of your Source or Target
Folder Selections are not located on the local machine, then you will have to configure the service to 'Log
on as' which is an alternate
(Domain Admin) account on your domain. This is so that the service has the rights
to access the remote machines
and/or devices. When settings up the Log On information, make sure
you enter and confirm the password
for the account. If you do not do this, the service may not run properly.
Note: If PeerSync is running as a Service it is advised to use
UNC paths or the PeerSync
Dynamic Network Drive Mapping and Unmapping feature instead of using mapped drives.
This is due to the fact that
mapped drives may not be understood when running as a service.
Troubleshooting the PeerSync
Run as a Service feature
Q. I setup PeerSync to Run as
a Service, but I am getting a lot of error
messages in the log file or my
Service does not start.
(Messages like: “Access Denied”;
“Could Not Copy”; “Connection Failure”)
A1 Step 1:
Make sure PeerSync runs as an Application
and is able to connect to each Source
and Target location and process
files and folders as expected. If this is the case, the issue is with the logon user being used for the Service.
(See below for troubleshooting)
A2 Step 2: TESTING YOUR SERVICE LOG-ON CREDENTIALS
-Your Log-On user for the PeerSync Service is an Administrator or
Domain/Administrator
with enough rights to be able to
access and modify your Source
Folder and your Target Folder.
-Your Password is correct
and has been retyped/confirmed.
Test the permissions by doing the
following:
a. Log onto your machine with the
specified Admin account used for the
PeerSync Service.
b. Now open your Source Folder and
your Target Folder through the Windows
explorer Window and test the add,
update, and delete options of each of the
two folders to verify that the account
has enough rights for PeerSync to
replicate the data.
If you are still having
issues with setting up PeerSync to run as a Service, please contact support@Peersoftware.com
Applies To:
Product (s): PeerSync
Version(s): All Versions
Additional Comments:
|
